Nov 22nd Support delays (Thanksgiving holidays): Thurs & Fri.

We'll be spending a few extra hours each day getting some much needed R&R over the thanksgiving holidays. We hope the same of you & yours, and hope there's still half-decent turkey left after Canada got their share.Expect support & callback delays on both Thursday & Friday, and some less pronounced delays throughout the weekend. ... Read More »

Aug 20th Support delays (August 21st, 2017) — Eclipse watching!

On August 21st, we'll be enjoying out & about in pursuit of the solar eclipse. For the bulk of the day, expect support delays to be about 1-2 hours on average.Thanks for your patience, and, if you're anywhere near the totality zone be sure to check out the eclipse. If you aren't, here's a list of solar eclipse occurrences over the next ten ... Read More »

Dec 8th WHOIS Changes

Beginning December 1st, 2016, changing WHOIS details for a domain name via our client area will result in a domain name being locked for 60 days preventing transfer to another registrar. ICANN instituted this policy to prevent domain name theft, and, we think it's a step in the right direction as far as abuse is concerned. During the 60 day ... Read More »